About Northgate Billing

About Northgate Billing: the people who work on your claims

Northgate Billing is a credentialing, medical billing and practice marketing company for private practices across the United States. Every practice gets a named account lead, read access to every claim and a price published on this website. This page covers who we are, how we work and what we put in writing.

Two minutes online. No sales call unless you ask for one.

BAA signed before we touch a recordPricing publishedNamed account lead

Illustrative excerpt. The wording on your agreement is the wording on this website.

Our promises

What does Northgate promise every practice?

Every practice gets three things in writing: read access to every claim, a published price, and a named account lead who replies within one business day. They answer three common reasons practices leave a billing company.

You see every claim

Every claim, status and note, in your own software and a shared status sheet. Nothing is "in process" without a date.

The price is on the website

7% of collections down to 3%, minimum $450 per provider per month. No setup fee, no onboarding fee, no statement fee, no charge for appeals.

One person answers

A named account lead with a direct line and email, replying within one business day. Written into your agreement.

How we work

How do we work with your practice week to week?

Claims go out within 48 hours of the visit. Every denial is worked and every appeal is filed. Each week your account lead sends a written report, and each quarter we go through your first-pass rate, days in A/R and denial rate with you. You keep your software and your data. We work inside it.

48 hrs

Claims submitted after the visit

Weekly

Written report from your account lead

Every

Denial worked, every appeal filed

Yours

Your software, your data, we work inside it

Team

Who works on your account?

Your account lead is named in your agreement before work starts. Behind them, the credentialing and billing specialists who handle your applications and claims.

Daniel Whitmore Pending
Chief Executive Officer

Runs the company and signs off on every pricing and policy decision

Credential required for the role: None required
Rachel Navarro Pending
Senior Account Lead

Your single point of contact. Weekly report, escalations, quarterly review

Credential required for the role: None required
Marcus Ellery Pending
Head of Credentialing

Applications, CAQH, payer follow-up

Credential required for the role: CPCS (NAMSS) preferred
Priya Sandhu Pending
Head of Billing and Denials

Claim submission, denials, appeals

Credential required for the role: CPB or CPC (AAPC) required
Elena Marsh Pending
Privacy and Compliance Lead

BAA, access control, HIPAA training records

Credential required for the role: HIPAA training record on file

Real names, titles and photos only. Credentials appear only when held and verifiable.

Data and compliance

How does Northgate protect your patients' data?

We sign a Business Associate Agreement before we touch a single record. Every team member completes HIPAA training before they get access, and access is limited by role. We work inside your software, so your data stays with you, including if you leave us. HIPAA has no official certification, so we do not claim one.

In order, before any work starts

1. BAA signed online with the service agreement.
2. HIPAA training complete for everyone on your account.
3. Role-based login created inside your software, never a shared password.
4. Access removed on your last day, status of every open claim handed over.

What we do

What does Northgate Billing do?

Three services, each with its own price and page.

Insurance credentialing services

In-network with Medicare, Medicaid and commercial payers, with a status sheet you can check.

Medical billing services

Claims, denials, appeals and patient statements, inside your software.

Medical practice marketing services

A fast website, a complete Google Business Profile and review requests after every visit.

Company facts

Northgate Billing at a glance

Brand
Northgate Billing
Legal entity
Skyscrapers Now LLC, doing business as Northgate Billing
Services
Insurance credentialing, medical billing and revenue cycle management, practice marketing
Who we serve
Solo providers and group practices, in-network and out-of-network, in all 50 states
Pricing
Published. 7% of collections stepping down to 3%, minimum $450 per provider per month. Credentialing is a flat fee per provider
Contract
Month-to-month, or 12 months for a lower rate
Software
We work inside yours: Kareo/Tebra, AdvancedMD, athenahealth, DrChrono and others
Compliance
Business Associate Agreement with every client, role-based access, HIPAA-trained team
Contact
Phone, email and address on the contact page
FAQ

Questions practices ask about Northgate Billing

Who owns Northgate Billing?

Northgate Billing is the trade name of Skyscrapers Now LLC. Leadership detail pending leads the company.

Where is Northgate Billing located?

We serve practices in all 50 states and work inside your billing software, so you do not need to be near us. Our address, phone and email are on the contact page.

Who will be my contact at Northgate?

A named account lead, with a direct line and email, assigned before work starts. They reply within one business day, and that commitment is written into your agreement.

Does Northgate sign a Business Associate Agreement?

Yes. We sign a BAA with every client before we touch a record. You sign it online in the same form as the service agreement.

What happens to my data if I leave Northgate?

Your data stays in your own software, because we work inside it. When you leave, we remove our access and hand over the current status of every open claim and application.

How do I know the reviews are real?

Every review on our reviews page comes from a public platform, with its date and source shown. We do not type up testimonials.

Last updated 12 October 2026. Reviewed by Name, title pending, Northgate Billing.

Free billing audit

See how we would handle your billing

Send us a 90-day aging report or ERA summary. We return a written audit within 3 business days. No call required.

What comes back, in writing
  • Your denial rate and the top three reasons behind it
  • Days in A/R against the benchmark for your specialty
  • Where the money is leaking and what we estimate is recoverable
A team meeting around a table with laptops and notes