Insurance credentialing

Credentialing is 30 hours of forms and phone calls per provider. That's the part we take.

Insurance credentialing services for private practices: CAQH, Medicare, Medicaid and every commercial payer you choose, filed within 10 business days and followed up every two weeks until you're in network. Flat fee. No contract. No percentage of your collections.

Fifteen minutes online. You see the price before you sign.

Filed within 10 business days Half now, half at first approval Closed panel? You're not charged

You never have to ask where it stands. Every application has a follow-up date, and the Friday update tells you.

Maria Santos, PT, DPTOwner, solo physical therapy practice · Scottsdale, AZ
Google review
★★★★★3 weeks agoVerified client

Sat on my Aetna and BCBS applications for four months and couldn't get a human on the phone at either. Northgate found a name mismatch between my license and CAQH (which is why both had stalled), fixed it, and had both refiled the same week. In network with 5 of 6 payers by day 80. Honestly the Friday email was the first time anyone told me what was actually happening with my file.

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What you get

What do our insurance credentialing services include?

Everything that would otherwise be on your desk, from the first registry check to the day a payer loads your effective date. Our provider credentialing services include:

Not included: payer application fees, state license fees, hospital privileging.

  • CAQH built or cleaned up, and kept attested so applications don't stall on day one
  • Medicare (PECOS), Medicaid and every commercial application prepared and filed for you
  • A call or portal check with each payer every 14 days so no file sits in a queue unnoticed
  • Returned applications fixed and resubmitted at no charge, the same week
  • Contract reviewed and your effective date confirmed in the payer's system, so your first claims don't deny
  • Weekly tracker update and a copy of every submission
Payers

Which insurance companies can we credential you with?

Any payer that accepts your specialty in your state. The most requested:

Plus any regional or employer plan you name on the intake form. Logos are trademarks of their respective owners.

Panels close, often without notice.

We check yours before filing, appeal the closed ones with a case for your area, and never charge you for a panel that stays shut.

How it works

How does credentialing work with Northgate?

Payers decide the timing. We make sure nothing sits waiting on us, and nothing sits waiting on you either.

  1. Start online

    NPI, licenses, the payers you want. See your price, sign, pay half, upload documents. That is the last form you fill in.

    15 minutes
  2. We file

    CAQH and every application submitted within 10 business days of a complete file.

    By day 10
  3. We chase

    Every payer, every 14 days, logged on your tracker. You read a Friday update instead of sitting on hold.

    Every 14 days
  4. You're in-network

    We confirm each effective date and remind you before re-credentialing is due, so you never quietly drop off a panel.

    Per payer
Timeline

How long does credentialing take?

Usually 60 to 120 days from submission, and the months you wait do not come back: most commercial payers will not back-date your effective date. The only part anyone controls is whether the file is clean and whether someone is chasing it.

Typical credentialing time by payer and what slows it down
PayerTypical timeWhat slows it down
Medicare60 to 90 daysMissing EFT form, name mismatch with NPPES
Medicaid45 to 120 daysFingerprinting, separate managed-care applications
Aetna, Cigna, UnitedHealthcare, Humana60 to 120 daysUnattested CAQH, expired malpractice certificate
Blue Cross Blue Shield90 to 150 daysCommittee cycles, closed metro panels
Behavioral health networks60 to 120 daysSeparate network from the medical plan
Typical ranges from published payer and industry guides, not a promise. Replaced with our measured averages once 20 files have closed.
Returned applications

Why do credentialing applications get returned?

A returned file is the expensive part. The payer does not tell you quickly, the fix is usually small, and the wait starts again from zero. Most returns come from the same handful of mismatches, and all of them are visible before filing.

Common reasons applications are returned and how Northgate prevents each one
Common reasonWhat we do
Name differs across license, NPI, DEA and W-9Match every source before filing
CAQH not attested or not authorized for the payerAttest and authorize first; track the date
Malpractice certificate expires during reviewRecord expiry at intake; renew before filing
Work-history gap with no explanationReview your CV; draft the explanation
Wrong taxonomy on your NPICheck and correct on day one
Application never receivedRecord confirmation numbers; follow up every 14 days
Cost

How much does credentialing cost?

$1,200 per provider covers up to 8 payers. Each additional payer is $120. It is a one-time job, so it is a one-time fee: no setup fee, no percentage of collections, no contract, nothing after your last payer decides. Set it against months of your own evenings on hold, or a payer you cannot bill until spring, and the arithmetic is short.

PaymentHalf at signing, half when your first payer approves. You see the total on the form before you pay.
GroupsThree or more providers get a per-provider rate on the form.

Payer application fees and state license fees are paid by you directly. Credentialing services pricing has the full table.

$1,200per provider
Up to 8 payers. Additional payers $120 each.

8 payers are covered by the flat fee.

  • CAQH setup or cleanup
  • Resubmissions and closed-panel appeals
  • Payer whose panel stays closed: not charged
  • Weekly tracker, copy of every submission
  • No setup fee, no contract
Start credentialing
Optional maintenance, $75 per provider per month: CAQH re-attestation every 120 days, re-credentialing before each deadline, roster and address updates.
By specialty

Insurance credentialing by specialty

Every specialty has a trap that costs first-timers a month. These are the ones we see most.

Therapists and mental health

Behavioral health runs through separate networks, and metro panels close. Filing to the medical plan gets you nowhere. We check before filing.

Nurse practitioners and PAs

Collaborative agreements, Medicare reassignment to your group, own-NPI versus incident-to. Get one wrong and claims deny after approval.

Chiropractors

Some payers cap it, some exclude it, Medicare covers spinal manipulation only. We tell you which panels are worth the wait.

PT, OT and speech

Group versus individual enrollment. Filing as the wrong one means filing twice.

Dentists

Dental PPO panels are a different process from medical, with their own fee schedules to review.

New practices

EIN, group NPI, credentialing, then billing, in that order. Out of order, you wait for all of them.

Need billing once you're in-network?

Approval is not the finish line; the first claims are. We can start billing the week your first payer goes live, so the wait ends in revenue, not in another setup. Separate agreement, no setup fee, no obligation. Medical billing services

FAQ

Questions practices ask about credentialing

How much does a credentialing service cost?

Northgate charges a flat $1,200 per provider for up to 8 payers and $120 per additional payer, half at signing and half at first approval. No setup fee, no charge for resubmissions. Payer and state license fees are separate.

What is the difference between provider enrollment and credentialing?

Credentialing is the payer verifying your licenses and history. Enrollment is being loaded into their system so claims pay. Contracting sets your rates. Practices call all three "credentialing", and a payer can approve one without finishing the next, which is why providers get a welcome letter and then watch claims deny. We do all three and tell you which stage each payer is at. Hospital privileging is separate and we do not offer it.

How long does credentialing take?

Typically 60 to 90 days for Medicare and 60 to 120 for commercial payers, longer for Blue Cross and closed panels. Medicaid varies by state. A clean file and 14-day follow-up are the only two things that make it shorter.

Can I bill while my application is pending?

Not in-network with that payer. Some payers back-date your effective date to the application date; most commercial payers do not, so those visits are gone. We tell you each payer's rule before you see patients under that plan.

I already have a CAQH profile. Do I still need this?

Most existing profiles have an expired attestation, an old address or a missing document. The payer does not tell you; it just returns the application, weeks later. We fix the profile before filing anything.

What if a payer denies the application?

We find out why, fix it, and resubmit or appeal at no charge. If a denial is final for a reason outside anyone's control, that payer's fee is credited to another.

Should I just do it myself?

You can. It is not hard, it is slow: an application per payer, a portal login per payer, then months of follow-up, and at least one file usually comes back. For one provider and one payer it can be reasonable. Beyond that, the follow-up is where your evenings go.

What do I need to start?

Your NPI, state license number and CAQH login if you have one. The form lists the documents for your specialty, saves your progress, and we look up the rest.

Last updated 12 October 2026. Reviewed by Sarah Whitfield, Credentialing Specialist, Northgate Billing.

Start credentialing

Stop chasing payers. Start this week.

Fifteen minutes online. See your price, sign, pay half, upload your documents. The next thing you read is a Friday update, and the next call you get is the one saying you're approved.

Have these to hand
  • Your NPI. We look up the rest.
  • State license number
  • CAQH login, if you have one
  • Group NPI and tax ID, if you bill under a group